SHIPPING POLICY

PROCESSING TERMS

Order preparation depends on size and quantity of your total order. The bigger size you ordered the more time it is required to create and ship a pendant. The same works for quantity, if it is a bulk order, we preserve our right to take the maximum deadline to prepare the order. Material type plywood or wicker makes no difference for processing time.

Smaller sizes can be ready for shipping within 3-5 days. Making one lampshade of the biggest sizes require from 5 to 7 days including weekends. Please note that we don’t work on religious holidays by orthodox calendar. Keep in mind as well that production and delivery are two different processes and have their own terms.

PAYMENTS

To increase our clients shopping experience, we can take all basic debit and credit card. You can also use PayPal to proceed with the payment or Payoneer. The prices are in US Dollars. If the order is cancelled, refund is processed within 24 hours.

SHIPPING

If it’s not a rush order we use state post companies like Ukrposhta, USPS, Canada Post, La poste/Chronopost for regular shipping. For express and fast delivery, we ship with UPS, DHL Express FedEx freight companies.

Shipping time mostly depends on the part of the year. The fastest delivery is in the least busy summer months: June, July, August. Delays are most common during holiday rush period: October, November, December.

RUSH ORDERS

In case you need to receive your order by a certain date you should message us before ordering and we will check if we can guarantee the deadline

ESTIMATED SHIPPING TIMES 

United States and Canada: 10-18 business days
Europe: 8-15 business days
Australia, New Zealand and Oceania: 18-25 business days

Asia Pacific: 14-20 business days
Latin America and the Caribbean: 18-25 business days
North Africa and the Middle East: 20-26 business days
Sub-Saharan Africa: 18-28 business days