We accept returns and exchanges as well as cancellations before the order is shipped. Returning fee is buyer’s responsibility including all taxes, customs and VAT. We refund immediately as soon as the package returned and checked by our shipper. Contact us within 7 days after delivery to proceed.

Cancellations are not available for customized and made by photo items. However, we always provide a photo of the custom item before shipping.


As an online merchant we are totally responsible both for our item quality and shipping. If the item was lost or damaged during shipping, we always offer our customer to choose replacement or refund. There are absolutely no risks for our customers.